University Resources, Operations and Policies


  • Office of Student Financial Services

    Refund Policy

    Policy Statement

    The University’s policy is to resolve eligible credit balances in student accounts as promptly as possible – in compliance with all applicable regulations and by the end of the term in which the credit balance is created – by issuing refunds to the student. Please see the remainder of this policy document for additional details.

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    Reason for Policy                                                                    

    The purpose of this policy is to provide guidance for students on the refund procedures of the University.

    Who Is Governed by this Policy                                         


    Policy Owner

    Robert Decarlo

    Secondary Contacts

    Office of Student Financial Services

    Mary Barca

    Kathy Lemmon

    Document History                                                      

    • Last Reviewed Date: October 13, 2017
    • Last Revised Date: October 13, 2017
    • Policy Origination Date: Not known            

    Who Approved This Policy                                                  

    Robert DeCarlo, Chief Financial Officer & Associate Vice President

    Michael J. McLeod, Director of Financial Operations and Associate Vice President

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