University Resources, Operations and Policies

Refund Policy

Policy Statement

The University’s policy is to resolve eligible credit balances in student accounts as promptly as possible—in compliance with all applicable regulations and by the end of the term in which the credit balance is created— by issuing refunds to the student. Please see the remainder of this policy document for additional details.

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Reason for Policy

The purpose of this policy is to provide guidance for students on the refund procedures of the University.

Who Is Governed by this Policy


Policy Owner

Robert DeCarlo, Chief Financial Officer & Associate Vice President                                          


Office of Student Financial Services

Mary Barca

Kathy Lemmon

Document History                                                      

  • Last Reviewed Date: October 13, 2017
  • Last Revised Date: October 13, 2017
  • Policy Origination Date: Not known            

Who Approved This Policy                                                  

Robert DeCarlo, Chief Financial Officer & Associate Vice President

Michael J. McLeod, Assistant Vice President & Budget Director

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