University Resources, Operations and Policies

 

The Operational Excellence Council


The Operational Excellence Council (OEC) was born out of Adelphi University’s strategic plan, Momentum. Chartered by President Christine Riordan, the group began work in the Fall of 2017 with a mission to improve systems and functions throughout the campus to aid in better customer experience, improved workflow and increased efficiency.

Made up of a diverse group of campus leaders, the Operational Excellence Council seeks to effect positive upgrades and developments through collaborations with departments and staff. By employing both lean and service excellence methodology, the OEC aims to bring about a greater experience for Adelphi administrators as well as our varied and numerous customers.

 

For further information, please contact:

The Operational Excellence Council
e – oec@adelphi.edu

 
 
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